A valve failed and the faucet will not shut off
Water pouring from a broken handle or a failed shutoff is an emergency, and our faucet repair line in Brigham City, UT is open 24/7. A faucet repair replaces the worn or broken parts inside a tap, valve or fixture so it opens, closes and seals again.
Start by closing the little stop valve under the sink or behind the fixture. If there is none, or it spins without stopping the flow, shut the main valve where the line enters the house. Open a low faucet afterward to drain the pipes, and keep towels under any drip.
Where the leak starts decides the repair
Kitchen and bath sink faucets
Drips from the spout usually mean a worn cartridge or washer. Water at the base of the handle points to O-rings or a loose packing nut.
Tub spout and shower valve
A tub that will not shut off, or a showerhead that drips for hours, usually has a worn cartridge or seat behind the wall plate.
Outdoor spigot
A hose bib that leaks around the stem is worn inside. One that sprays inside the wall after winter may have been damaged by frozen water left in it.
Washer and appliance valves
The small valves behind a washer or under a sink corrode and drip at the stem. They are replaced as a unit, since the part inside cannot be rebuilt reliably.
Irrigation valves
A zone valve that runs fast or will not close is often a torn diaphragm or debris in the solenoid. Tell us which zone it is.
Hard water wears out Brigham City faucets early
The Brigham City Water Division lists local hardness at 17 to 20 grains per gallon, which counts as very hard on the USGS scale. That mineral load crusts aerators, narrows the spray, and grinds into cartridge seals until the handle drips or turns stiffly. Ask Public Works for the current figure if you want the latest number.
In practice, a faucet with a weak stream often needs an aerator soak in vinegar, not a new tap. When the whole house shows spotting and scale, a water softener protects every fixture and not just the one you fix today.
Faucet dripping, spraying or stuck?
Tell dispatch where the water is coming from and which fixture it is.
What to do before the plumber arrives
- Close the shutoff valve under the sink by turning it clockwise, or close the main if that valve will not turn.
- Switch off the garbage disposal and leave its power off if the cabinet floor is wet.
- Lay towels under the drip and move cleaning products out of the cabinet.
- Note whether the water comes from the spout, the handle or the supply lines, and tell dispatch.
Drips, stripped handles and a tub that will not shut off
These are the repairs we run into most. The sequence below is how a typical visit goes, from first look to final leak test.
- Shut off and open up
We close the local stop valve, remove the handle and trim, and pull the cartridge or stem to see the wear.
- Match the part
A stripped screw, a cross-threaded fitting or a corroded seat decides whether we rebuild or replace the whole faucet.
- Rebuild or replace
We fit a new cartridge, seat or complete fixture, and reseat the supply lines if they are brittle.
- Test under pressure
We run hot and cold, check under the sink for seepage, and watch the connection for several minutes.
Supply valves that break or will not close
A broken or frozen shutoff turns a small repair into a flood, because you cannot stop the water to work on anything else. Old valves seize when they sit untouched for years, and forcing one can snap the stem.
If the valve cracks and water sprays, close the main, call us, and we replace the failed valve and any corroded pipe behind it. If water seeps from a wall where no fixture sits, ask about leak detection, since the source may be hidden.
Repair or replace the faucet
| Situation | Repair | Replace |
|---|---|---|
| Drip from the spout, body in good shape | Cartridge or washer | Only if parts are discontinued. |
| Corroded or pitted body | Rarely worth it | Yes. |
| Stripped or cracked handle | Handle kit if sold separately | If the kit costs close to a new faucet. |
| Slow stream from mineral scale | Clean the aerator | If the inside is clogged. |
| Fixture is decades old and drips again | Short-term fix | Yes, for reliability. |
If you bought the new faucet yourself, we install it and test it. For bathroom fixtures that need a longer rework, our toilet repair crew often handles the room in one trip.
Cost drivers and what insurance usually covers
- Whether the fix is a cartridge or a full new fixture.
- Shower valves and tub fixtures, where a wall may need opening for access.
- Corroded shutoffs that must be replaced first.
- The brand and finish of a faucet you pick.
- Night, weekend or same-day timing.
Homeowners insurance often responds to sudden accidental water damage, such as a supply line that bursts. It usually will not pay for wear, neglect or the worn faucet itself, so read your policy. For your real number, call (855) 575-2890 and we give you a clear price before work starts.
When the problem is not the faucet
A drip under the kitchen sink is sometimes the disposal or its drain, not the tap, so check disposal repair if the water appears only after you run the unit. A slow tub drain is a drain job. A wet wall with no fixture on it, or a hot spot on the floor, needs detection before repair.
If any water has reached outlets or wiring, call an electrician. If the leak is in the street or at the meter, the city handles that side, so call Brigham City Public Works at (435) 734-6615. After hours, use the city water emergency line at (435) 723-6868.
Willard and the south valley
Willard sits about 7 miles south, roughly a 12 minute drive from the shop. We have no hardness figure for Willard, so ask Willard City for its water quality report if you are chasing scale on faucets. Crews from our Willard coverage answer the same 24/7 line, and a quick description of the fixture helps us bring the right parts.
Frequently Asked Questions
Yes. Our line is staffed 24/7, and a faucet or valve that will not shut off gets same-day attention when a crew is available. Tell dispatch whether you have closed the stop valve so they know how urgent it is.
The hot side of a single-handle faucet often has a worn cartridge or a scale-damaged seat. In a hard water area like Brigham City, mineral buildup is a common cause. A rebuild usually fixes it unless the body is corroded.
Usually yes. The stem packing may be worn, or the valve may have frozen and cracked inside during a hard freeze. We check for damage in the wall too, since freeze damage can hide there.
A cross-threaded fitting, a failed cartridge or a worn seat inside the valve can all do it. If the showerhead is the only leak point, a simple fix may stop it. If water comes from the wall plate, the valve itself needs work.
It is if you cannot stop the water by another route. Close the main to stop the flow, then call. A stuck or leaking shutoff is replaced so it does not cost you the next time something fails.
If the body is sound, a cartridge or washer is the faster fix. If the faucet is pitted, crusted or decades old, a new unit is usually the better value. We tell you which makes sense once it is open.
Sources and standards
- Plumbing codes in the UPC and IPC families set the rules for fixtures, venting and drains. Ask the Brigham City building office at (435) 734-6604 which edition and permit rules apply to your job.
- The Utah Division of Professional Licensing offers a public Verify a License tool for checking any plumber's license class.
- The Brigham City Water Division explains hardness, pressure testing and water quality on its water page. Call Public Works at (435) 734-6615 with questions.
Written by Brigham City Pro Plumbing. Last updated October 29, 2026.